We all know that the idea of SAP® system monitoring is not a new concept, however the days of manual monitoring are in the past. When it comes to repetitive tasks, humans are error prone. However, advancements in technology are transforming how daily monitoring is done, bringing your SAP system health full circle. Not only can new monitoring tools be completely automated, but now your consultants can serve as visionaries to your entire IT landscape. These new monitoring techniques allow your consultants to be more than just reactive, they can now help mitigate issues before they happen, which means your system is running smoother; saving your organization both time and money.

The proactive approach
Technology issues are bound to happen, however it’s how fast the issue can be resolved without burdening your organization that truly matters. Consultants can use advanced monitoring tools to analyze and predict such issues from occurring in the future. When you have experienced consultants with the right certified skillset managing your systems, your SAP environment goes from being simply maintained to optimally performing.

A brave new world
Your business is evolving, and so should your monitoring platform. It should no longer be acceptable to monitor single points of failure in a vacuum. Technology has become complex, and highly integrated. Failure of one component can cause significant downstream effects of another. Unfortunately, this is where most monitoring solutions fail. They focus on a single technology, that neglect to look at the bigger picture.

Having multiple departments monitoring in silos promotes finger-pointing, and obstructs your vision of the complete environment. It can feel like you are trying to find a needle in a haystack, in addition to the frustration and cost of having one of your most mission critical systems not working properly. Service-oriented monitoring is an integrated, efficient way to optimally manage complex environments such as SAP. When you think of SAP monitoring, you think application specific alerts. In reality, SAP is relying on a larger infrastructure to support it. This could include, but is not limited to, SANS, switches, servers, and hypervisors. Optimized monitoring methodology blends these components, weighs their relevance, and provides you a central source to view this information. Thus, getting faster time to resolution and not searching for that lost needle. This equates to quicker root cause and less downtime for your mission critical systems.

Complete vision for your IT landscape
Do not get complacent with basic monitoring, and get stuck constantly looking in your rearview mirror at issues that arise, but rather have a proactive approach in place. Be sure to ask your IT managed service provider what tools they use to proactively manage your entire IT landscape. By leveraging state-of-the-art monitoring tools to gain critical insight to your entire system landscape your consultants can be empowered to be true IT visionaries to keep your uptime optimized and SAP system running at its very best.

Managecore is dedicated to your complete IT environment’s health and ensuring its configured in such a way that is tailored to your specific environment needs. Ready to optimally run your SAP environment and partner with a true IT visionary? Contact Managecore’s expert team today.

Chad Fischer
About the Author:

Chad Fischer

Senior SAP Basis Consultant

As a senior basis consultant for Managecore's delivering team Chad is on the front lines with clients' critical systems providing technical daily monitoring support, project leadership, and implementing SAP® best practices for Managecore's valued customers. With 10 years of experience with SAP, Chad's core strengths include his sound technical knowledge and ability to go above and beyond to provide the best in expert customer support. Chad is continuously learning new SAP trends, to advise clients of new technologies that will optimize their business needs. Most notably as a SAP HANA® certified consultant, Chad provides expert technical support and gets clients running faster than ever before on the SAP HANA platform. Chad's infectious smile and 'can do attitude' embodies Managecore's foundational principles to provide Trust/Transparency and Communication/Collaboration.